McDonalds Crew Trainer Test 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

Which of these is NOT one of the four hospitality standards?

Genuine welcome and thank you

Hospitality gestures like golden moments

Manager is hospitality ambassador

Transaction speed

The four hospitality standards at McDonald's focus on creating a positive and welcoming experience for customers. Genuine welcome and thank you, hospitality gestures like golden moments, and the role of the manager as a hospitality ambassador all contribute to building a friendly atmosphere and ensuring that customers feel valued and appreciated.

In contrast, transaction speed is related to operational efficiency rather than directly impacting the hospitality experience. While quick service is important in the fast-food industry, it does not fall under the criteria that specifically enhance the interpersonal interaction and customer engagement that the hospitality standards encompass. Therefore, transaction speed is correctly identified as not being one of the four hospitality standards.

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